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Buttons & Indicators
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- Context Sensitive Toolbar
- Feature Active Indication
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Display
|
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- Caller Number and Name Display
- Icons for Call State
- Directory Lookup for Name and Department
|
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Telephone Features
|
|
- National ISDN EKTS Service
- 5ESS Custom ISDN Service
- Multiple Call Appearances
- Shared Call Appearances
- Speed Number Menu
- Feature Access Menu
|
|
Integrated Information
|
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- Multiple Corporate Directories
- Customizable Directory Detail Window
- Status Monitor Window
- Line Monitor Window
|
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Reports
|
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- Call Detail Reports
- System Performance Reports
- Queue Statistics Reports
- Quality of Service Reports
- Response Summary Reports
- Call Distribution Reports
- Hourly Summary Reports
- Utilization Reports
- Session Summary Reports
- Graphical Reports
|
|
System & Requirements
|
|
- Pentium 900MHz processor or higher
- Windows® XP, 2000
- 256 MB RAM
- 50 MB disk space
- CD-ROM drive
- Windows compatible LAN
- Internet Explorer 5.5 or higher
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|
Telephones
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- Lucent 8500 Series ISDN Sets
- Lucent i2022 ISDN Set
|
