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vOffice Manager
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The vOffice Manager provides a unified communication solution for businesses. It provides a convergence of the multi-modal contact with the interaction applications and access to these services from any device and from any location.
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The vOffice Manager supports the following vOffice modes:
- Voice Mobility: Your telephone service is available to you for anywhere.
- Calls are sent to specific users in a tele-working configuration, to multiple users at the same time in a key system configuration or routed to the longest idle available user.
- Extensive security provides authentication and ensures privacy of communication.
- Modular architecture allows you to growth the system incrementally as your needs change.
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The vOffice Manager supports the following interaction application:
- Information Sharing - for managing organization and personal date/time resources oriented. The vOffice Manager provides calendar and meeting scheduling functions that are integrated with the vOffice services.
- Directory/Phonebooks - for managing organization and personal contact information. The vOffice Manager provides directory and phonebook functions with facilities for synchronizing the data from external sources.
- Presence Management - the ability to maintain and communicate availability status across the organization.
- Personal Assistant Services - for maintaining personalized screening, routing and notification rules.
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The vOffice Manager supports the following universal device access - from any device and from anywhere location:
- Thin Client Access - for access to the services from any web browser without requiring desktop application installation, setup and maintenance. The vOffice Manager supports the Internet Explorer web browser based access to the services.
- Wire line/Wireless Telephones - for accessing the services from any telephone. The vOffice Manager provides speech and DTMF based access to its services from any telephone.
The vOffice Manager system implements a functional partitioning of the media services from the application and presentation services. This partitioning allows for flexible system configurations. One example of such system configuration is where the media gateways can be can reside for in the service provider domain while the application servers in the customer domain.
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