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Scribe Recording Server
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Scribe Recording Server
  Scribe Recording family provides a full range of audio and video of recording solutions to meet the needs for ad-hoc recordings of everyday business calls or the more scheduled and automated recordings for meetings, conferences, call centers and security applications.

Scribe system provides a new approach to call recording, their compression and storage and the management of this information. The Scribe Recording Servers capture the incoming audio and video streams and save them in compressed file format for instant access from Web browser. CallComm Conference Servers or external conference bridges can be used to merge multi-party audio and video streams.

Caller-id information is used to authenticate users, optionally DTMF-input can be also used for password-based authentication. Recorded information can be sent as an audio-file attachment to the email address associated with the caller.

The CallComm Media Gateways or public IP-Gateways interfaces the telephone lines and convert them to IP packets. The Scribe Recording Server uses VoIP technology to access the call control and media streams. With its open architecture and support for H323 standard protocols, the Scribe Recording Server can interface with a wide range of devices including PSTN telephones and cellphones, PBXs and VoIP endpoints.

The Scribe Recording System can support arbitrarily large number of channels as the recording sessions can be distributed to the most available server. Each Server can to handle 24-36 channels on generic PC platforms.

Recording Solutions for Every Need:

The Scribe Recording Server provides an on-demand and continuous voice and video recording services to meet some of the following needs:
  • Emergency Call Recording such as threats, emergency information
  • Recording of important verbal transaction that take place over telephone - e.g. agreements, details of a transaction, etc. These could be archived for verification and transcribed at later time.
  • Archival of voice conversation - for record keeping purposes (legal, medical, public safety, etc environments)
  • Saving verbal instructions from customers, orders, key transaction over telephone etc for later review
  • Recording conference calls/meetings for review and archival and potentially transcription.
  • Recording verbally provided data when notes cannot be taken (e.g. mobile phones)
  • Voice Memo -ad-hoc note taking capability
  • Recording Enterprise Surveillance Video
 
 
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